Privacy Policy

Millers Restoration (“Millers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through 1800millers.com, how we use and share it, and the choices you have. By using our website, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us when you use our website — for example, when you submit a service request, contact form, or job application. This may include your name, email address, phone number, property or mailing address, details about your property and the loss or damage you are reporting, any photos you choose to upload, and — for job applicants — employment history, education, references, and a resume.

We also automatically collect certain technical information when you visit the site, such as your IP address, browser type, device information, referring pages, and the pages you view, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide, schedule, and perform restoration services;
• Review and process job applications;
• Communicate with you about your request, our services, and your account;
• Operate, maintain, secure, and improve our website; and
• Comply with legal obligations and protect our rights and the safety of others.

Cookies and Analytics

We use cookies and similar technologies, including Google Analytics and Google Tag Manager, to understand how visitors use our site and to improve it. Our site also uses Google Maps to display service areas. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly without them.

How We Share Information

We do not sell your personal information. We may share it with:

• Service providers and vendors who help us operate our business and website (such as hosting, email, and analytics providers);
• The Millers Restoration location or team that serves your area, so we can respond to your request;
• Authorities or others when required by law, or to protect the rights, property, or safety of Millers Restoration, our clients, or the public; and
• A successor entity in connection with a merger, acquisition, or sale of assets.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations, after which we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.

Third-Party Links

Our website may link to third-party sites and services that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the site after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Millers Restoration
2029 Woodbridge Blvd, Bowling Green, OH 43402
Phone: 1-800-645-5377
Email: [email protected]