Plain-English guides from a second-generation restoration family — what your policy really covers, what happens after the water stops, and how to make good decisions on a bad day.
Not every loss ends up as a claim, and only you and your agent can make that call. Here are the numbers we put in front of homeowners - the deductible, the coverage limit that actually applies, the flood exclusion - and the documentation we provide either way.
Insurance & ClaimsSump pump failures and sewer backups are the most common basement losses we see, and the coverage for them is almost always a separate, capped endorsement. Here is how to find out what your policy actually pays before you need it.
Skip the reading — call and a real person will get a crew moving. 24/7/365.
