A fire leaves far more than what burned. Smoke and soot travel through the whole structure, acids etch glass and metal within hours, and odor hides deep in materials. Millers responds 24/7 — securing the property, removing soot and smoke, eliminating odor at the source, restoring your belongings, and rebuilding what's lost. One family-owned crew, from board-up to final walkthrough.
Smoke and soot are corrosive and travel far beyond the flames — coating surfaces, seeping into HVAC, and settling into contents in rooms the fire never reached. Left alone, that residue keeps etching and staining.
We start by making the property safe and secure — emergency board-up, roof tarping, and shoring — then we identify the smoke type (dry, wet, or protein) so every surface gets the right cleaning method, not a one-size-fits-all wipe-down.
Odor is where most companies fall short. We don't mask it — we remove it at the source with hydroxyl generators, ozone, and thermal fogging, and we verify it's gone. Salvageable belongings are packed out, inventoried, and restored at our own facility.
Then our in-house crew rebuilds — drywall, flooring, cabinetry, paint — back to pre-loss condition or better, and we document the whole loss for your insurer. That's the family-owned standard we've held since 1974.
Smoke doesn't stay in the burn room. Our Pin Point Process maps where soot and odor traveled — into wall cavities, HVAC, and contents — so nothing is missed and nothing is guessed.
We map heat damage and trace how far soot and smoke traveled through the structure.
We identify the smoke type — dry, wet, or protein — so each surface gets the correct cleaning method.
We test affected air and surfaces to confirm what's contaminated and what's clean.
We confirm odor is eliminated at the source — not masked — before we call it done.
A process backed by science and technology — resulting in irrefutable data and pinpoint accuracy throughout your restoration. We don't cover the smell with a fragrance and hope; we remove odor at its source and verify it's gone. It's the difference between a house that looks restored and one that truly is.
A documented sequence that secures your property first, then brings it all the way back.
We respond 24/7 to make the property safe — emergency board-up, roof tarp, and shoring.
We map heat, soot, and odor travel and test residue types before any cleaning begins.
Surface-by-surface cleaning matched to the smoke type — walls, ceilings, contents, and HVAC.
Hydroxyl, ozone, and thermal fogging remove odor from materials — then we verify it's gone.
Salvageable belongings are packed out, cleaned, and restored at our own facility.
Our in-house crew rebuilds — drywall, flooring, cabinetry, paint — to pre-loss condition or better.
From a contained kitchen flare-up to a total structure loss — and all the smoke damage in between.
The most common home fire. Greasy protein smoke coats everything and needs specialized cleaning.
Wiring, outlets, and appliances. We handle the burn, the smoke, and the hidden heat damage.
Oil and furnace malfunctions blast soot through the whole house via the HVAC system.
Whole-room and multi-room losses — securing, cleaning, contents, and full reconstruction.
Furniture, clothing, and heirlooms in rooms the fire never reached, saved from lingering smoke.
Smoke pulled through ductwork spreads odor building-wide — we decontaminate the whole system.
A fire — and the water used to fight it — frequently leaves a building without power.
Our towable generators restore temporary power on site so the work never waits on the utility: lighting for safe cleanup, power for security and monitoring, and electricity for our drying and air-scrubbing equipment. For larger losses we size the unit to the building, so essential systems keep running through mitigation and reconstruction.
Every hour after a loss compounds the damage. Live dispatch, pre-staged trucks, and a 60-minute on-site target — even at 2 a.m.
Infrared, moisture meters, and LiDAR mapping find hidden damage and prove the work is done right. Science, not spray.
We document the loss, talk to your adjuster, and bill insurance directly when we can. Same Xactimate pricing the carriers use — and it's your right to choose Millers.
Mitigation, contents, and full reconstruction under one roof. No handing your property to a subcontractor you've never met.
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HIGHHHLLYYY RECCOMEND!! Super friendly, mindful of the house & the surroundings, Did exactly what my house needed! Didnt mind i have a large friendly pup. And on time:) They were recommended by...
Stationed overseas, Had a tenant destroy ducting and furnace, and created a biohazard. Millers Cleaning came through in the clutch for me. Also, had the best customer service of any company I've dealt with in recent memory…
Highly recommend Miller's. Placed a call and received service the same day. Very professional and honest evaluation of our home situation. Trustworthy people.
One accountable crew handles the whole recovery — here's what commonly goes hand-in-hand with this service.
Smoke reaches belongings in rooms the fire never touched — we clean and restore them.
Learn moreWe rebuild what the fire took, back to pre-loss condition or better.
Learn moreSmoke pulled through the HVAC spreads odor building-wide — we decontaminate it.
Learn moreFire and smoke losses are among the most commonly covered claims — but coverage is always your adjuster's call. We document everything, estimate in Xactimate (the same platform carriers use), and work directly with your adjuster so the claim moves smoothly.
Yes — when it's done right. Masking odor with fragrance is temporary. We remove it at the source using hydroxyl generators, ozone, and thermal fogging, and we verify it's gone before we finish. If odor is trapped in unsalvageable material, that material comes out.
That's the first thing we do. We respond 24/7 with emergency board-up, roof tarping, and shoring to keep your property safe from weather, animals, and intrusion while the restoration is planned.
Salvageable items are photographed, inventoried, packed out, and restored at our own contents facility — textiles, electronics, documents, and heirlooms — then returned when your home is ready. What can't be saved is documented for your claim.
Not until it's been assessed. Soot is corrosive and acidic, and lingering smoke can be hazardous. Let our crew evaluate air quality and structural safety first — and if there's any active danger, call 911 before anything else.
Yes. Millers has an in-house repair division, so the same accountable crew that cleaned the smoke rebuilds the structure — no juggling a separate contractor.
Family-owned crews dispatched from Bowling Green, Toledo, and Ann Arbor — serving the greater Toledo region and beyond.
Live crews, live phones — 24 hours a day, 365 days a year. We'll secure the property and start recovery fast.
