Fire, water, mold, or storm at your facility — every hour closed costs revenue, tenants, and trust. Millers delivers priority commercial response, large-loss capacity, direct billing with your insurer, and a single point of contact from mitigation through reconstruction. Ask about SHIELD, our pre-loss emergency response program that puts your building at the front of the line.
Commercial losses aren't just bigger — they're more complex. Tenants, employees, inventory, compliance, and a clock that's costing you money. We're built to manage all of it while keeping you open where we can.
We scale to the loss: multi-crew, multi-site large-loss response, industrial structural drying, and the project management to run it around your operations — including after-hours and phased work so you can keep doing business.
Documentation is where commercial claims are won or lost. Our Pin Point Process produces measurement-grade records and daily progress reporting your adjuster and stakeholders can rely on, and we bill insurance directly with Xactimate estimates and a single point of contact.
From offices and retail to industrial, healthcare, schools, and multifamily — mitigation, contents, and full reconstruction come from one accountable team. That's the family-owned standard we've held since 1974.
On a commercial loss, the paper trail is everything. Our Pin Point Process produces measurement-grade data and daily reporting that speeds approvals and heads off disputes.
We document the true extent of damage — visible and hidden — from day one.
Measurement-grade digital documentation of every affected area across the facility.
Independent testing that protects tenants, employees, and your compliance obligations.
Stakeholders and adjusters get clear, documented updates throughout the project.
A process backed by science and technology — resulting in irrefutable data and pinpoint accuracy throughout your project. On a commercial claim, that documentation means faster approvals, fewer disputes, and a quicker path back to open.
Priority response and rigorous documentation — scaled from a single suite to a multi-building event.
24/7 commercial response with the crew size and equipment your loss demands.
We document the full scope with measurement-grade records from the first hour.
Emergency board-up, water extraction, and stabilization to stop the loss from growing.
Industrial structural drying, soot and mold cleanup, and antimicrobial treatment.
Pack-out, inventory, and recovery of contents, media, and records off-site.
In-house rebuild and finishes — phased around your operations to minimize downtime.
If it's a place of business, we're equipped to restore it — and keep it running while we do.
Class A towers to strip-center storefronts — fast, clean, low-disruption restoration.
Plants, distribution, and cold storage where downtime is measured in dollars per hour.
K–12, higher-ed, and public buildings — worked around schedules and compliance.
Hospitals, clinics, and senior care where sanitation and air quality are non-negotiable.
Hotels, apartments, and condos — protecting revenue units and resident safety.
Direct billing, single point of contact, and documentation your stakeholders trust.
A major commercial loss isn't just bigger — it's a logistics problem. We mobilize the crews, equipment, and project management to match it, and keep it documented and moving the whole way.
Truck-mounted and desiccant drying at volume, controlled demolition, contents pack-out, and in-house reconstruction — all coordinated by a dedicated project manager reporting daily to you and your adjuster.
Most facilities meet their restoration company on the worst day of the year. Pre-loss planning flips that — so when something happens, we already know your building.
We document your building and its systems with Pin Point Mapping while everything's intact.
Water, gas, and electrical shut-offs and access details on file, so the right move happens in minutes.
Key contacts, priorities, and a step-by-step emergency plan ready before you need it.
Your staff knows exactly who to call and what to do the moment a loss happens.
Generator sizing and staging mapped in advance, so temporary power is ready the moment an outage or loss hits — and critical systems never go dark.
SHIELD is a pre-approved emergency response agreement. The paperwork and priorities are set in advance — so when the worst happens, your facility goes to the front of the line and we mobilize, not file.
Scope, terms, and authorizations are set in advance — no paperwork bottleneck when minutes matter.
SHIELD members are dispatched first, 24/7/365 — your facility moves to the front of the line.
We map your building with Pin Point Mapping — shut-offs, systems, and layout on file before anything happens.
A dedicated contact and direct insurer billing, so the response is coordinated from the first call.
Every hour saved at the start of a commercial loss is revenue you don't lose and damage you never pay to repair. Ask us about enrolling your property in SHIELD.
Downtime is the hidden cost of a commercial loss — and it starts the moment the power goes out.
Millers owns a fleet of towable generators across a range of sizes to keep your facility operational: critical systems, temporary lighting, refrigeration, and our own drying and air-handling equipment. We stage the right unit for the building, fuel and maintain it, and fold temporary power into one coordinated response — so your business keeps moving while we restore it.
Commercial clients and SHIELD members go to the front of the line — live dispatch with the crews and equipment to match the loss.
Measurement-grade documentation and daily reporting that speed claim approvals and protect your stakeholders.
Xactimate estimates, direct insurer billing, and a team that speaks your adjuster's language.
Mitigation, contents, and reconstruction under one accountable team — no coordinating five vendors.
5.0 average across Google & Yahoo
Curtis and the team at Millers were great. They responded to my emergency call immediately, and were on site cleaning up the water within hours and restoring a safe living environment. I recommend using Millers Cleaning &…
Amazing company, with amazing employees. Our basement flooded and these guys responded promptly, kept us updated on the progress throughout the process, and communicated thoroughly. We've used them before in the past and…
Amazing work polite and attentive alwase on time couldn't be happier
One accountable crew handles the whole recovery — here's what commonly goes hand-in-hand with this service.
Yes. We routinely phase commercial work around your operations — after-hours, weekends, and area-by-area — so you can keep doing business while we restore. Minimizing downtime is part of the plan from day one.
When your policy allows, yes. We estimate in Xactimate, document thoroughly, and bill your insurer directly with a single point of contact — so your team isn't buried in paperwork during a loss.
SHIELD is our pre-loss emergency response agreement. We document your facility and set the paperwork and priorities in advance, so when something happens your building moves to the front of the line — and we move, not file. Ask us about enrolling.
Yes. We scale with multi-crew, multi-site large-loss response, industrial drying capacity, and dedicated project management — the same accountable standard whether it's one suite or an entire complex.
Yes. Our in-house repair division rebuilds and finishes the space, phased to minimize disruption — no handing your facility to a separate general contractor.
Absolutely. Property managers and insurers are core to what we do — direct billing, consistent documentation, and a single point of contact across your properties.
Priority response for businesses from Bowling Green and Toledo to Ann Arbor and the greater Toledo–Detroit corridor.
Live crews, live phones — 24/7/365. Priority dispatch for businesses, property managers, and insurers.
